London Information – Walker Stalker Con

FREQUENTLY ASKED QUESTIONS

We remember our first convention. We had a lot of questions, and we bet you do too. Check out the answers below, or ask your fellow fans on Facebook & Twitter!

ABOUT WALKER STALKER CON LONDON

What is Walker Stalker Con?

Walker Stalker Convention started with two friends taking a trip to Senoia, Georgia to watch The Walking Dead film their upcoming season. Their incredible day led to a podcast, and that podcast led to a series of fan meetups. Those fan meetups eventually became Walker Stalker Con.

Today, Walker Stalker Con welcomes more than 300,000 members of the #TWDFamily to 16 venues around the world to meet actors and artists from their favorite show. Our goal? To share a little bit of the magic we felt in Senoia with you.

Who is the event organizer?

Walker Stalker Con is put on by Fan Fest, a team of fans from across the country. Fan Fest also puts on Heroes and Villains Fan Fests in seven cities across the globe.

HOURS & LOCATION

When is Walker Stalker Con London?

We’ll be bringing apocalyptic goodness to ExCeL London on March 30 & 31, 2019!

We can’t wait to celebrate our FOURTH year with you!

Where is the event held?

In 2019, we are moving to ExCeL London! For venue maps, transportation options, directions, details about parking, and more visit our Venue Page!

What are the event hours?

Saturday: 10:30 AM – 7:00 PM

VIP Entry: 9:00 AM

Sunday: 10:30AM – 5:00 PM

VIP Entry: 9:00 AM

Is there an official hotel for the event?

Hotel details will be released soon!

CODE OF CONDUCT

What is your Anti-Harassment Policy?

We have a zero-tolerance policy for harassment of any kind, including but not limited to: stalking, intimidation, offensive verbal comments, physical assault, battery, harassing or unwanted photography or recording, continuous disruption of panels or other events, bathroom policing, inappropriate physical contact, and unwelcome physical attention.

We reserve the right to remove any person from the event at any time. If someone’s behavior makes you uncomfortable, please locate a staff member or visit our customer service desk to report an incident.

What is your Cosplay Policy?

Prop weaponry is allowed on the condition that it is comprised of light materials such as plastic, resin, foam, rubber or cardboard.

No fake guns of any kind or design will be allowed inside the venue. Crossbows and prop projectile weapons must be unstrung.

A member of our security team may Peace Bond your prop. We utilize zip ties to mark items as ‘safe’ and inspected. Once we have tagged your item, you are not permitted to remove it. We do our best to ensure that the trail tape can be easily hidden for photos.

Please use your common sense – if your prop can be mistaken for a real weapon, do not bring it.

Additionally, whether you are a member of the general public or a member of the cosplay community, please remember that “Cosplay Is Not Consent,” and familiarize yourself with our Anti-Harassment Policy.

What is your Weapons Policy?

Management shall have sole discretion in any matter that they believe may affect public safety or be important to protect the integrity of the event.

Walker Stalker Con has a zero-tolerance policy for real weaponry. Real weapons of any kind are expressly forbidden on the premises, including:

  • Firearms, airsoft guns, BB guns, cap guns, paintball guns and pellet guns). This also applies to attendees who may have a permit or license to carry said weapon.
  • Metal-bladed weapons including katanas, axes, daggers, hatches, knives, swords, and switchblades)
  • Explosives (including firecrackers and fireworks)
  • Chemical weapons (including mace and pepper spray)
  • Blunt weapons (including brass knuckles, hockey sticks, clubs, baseball bats)
  • Hard prop weapons (including props made of metal, fiberglass, and glass)

Any person found to be carrying a weapon of any kind will have their ticket for the event revoked and to be removed from the event space.

What is your Bag / Backpack Policy?

Handbags, totes, backpacks and messenger bags are allowed, but may not exceed 40cm x 50cm unless they are clear / see-through. No duffle bags or suitcases of any size will be permitted. Diaper bags and bags for medical equipment or needs that exceed these dimensions are generally allowed but may be searched and in rare circumstances may be prohibited at the discretion of security. Each attendee may bring multiple bags that meet the above criteria. ALL approved bags will be searched through a pre-entrance bag check.

We understand many of you are traveling and have luggage with you, and encourage you to utilize your hotel’s concierge service (typically available all day the day you check out) or off-site public lockers where available. If deemed necessary by security or law enforcement, pat downs may be performed in accordance with established venue and local law enforcement practices.

TICKETS AND ADMISSION

What is Will Call?

Attendees who purchased their admission after March 1st will pick up their badges or wristbands at Will Call before entering the event. You must bring your confirmation email, either printed or on your phone. For more information including Will Call hours and locations, visit our schedule page.

What is included in General Admission?

General Admission includes admission to our event, general Q&A panels, and the opportunity to visit vendors and artists. They do not include autographs or photo ops with the guests. Autographs and photo ops with guests CAN be purchased separately by attendees of any badge level.

Do you offer children's tickets in the UK?

In London, ALL children under 10 years of age require a Children’s Ticket*, while all children OVER 10 require a ticket at the same level as their parent.

*If you have a Platinum ticket and want your child to be able to skip lines with you, sit in the front rows at panels and eat lunch in the green room, they will also need a Platinum VIP ticket.

Do you have accommodations for disabilities?

Absolutely! Please visit our Accessibility Services FAQ HERE to learn more.

Will my badge or wristband be mailed to me?

If you purchase on or before 5:00 PM GMT on March 1st, 2019, your passes and any applicable badges and wristbands will be mailed directly to the shipping address provided.

All passes purchased after the March 1st deadline will not be shipped. If you purchase your passes after March 1st, 2019, a purchase confirmation will be emailed to you, please bring it to the event. 

Fulfillment of mailed orders will begin starting in early March. Once your product has shipped a tracking number will be attached to your account using the email address you used for your purchase.

Help! I lost my badge or wristband!

More Information Coming Soon

How can I upgrade my current ticket?

With Growtix, its easy to upgrade to a VIP, Gold, or Platinum Pass. Simply go to your Confirmation Page, which can be accessed from your original Confirmation Email, and click the green Upgrade button. Select the Pass you would like to upgrade to, confirm the changes, and pay the difference in price. No need to email our customer service team, the process is fully automated!

Remember, upgrades are only available for tickets purchased directly from Growtix, NOT third parties (Groupon, Living Social, etc.) or other attendees.

Is it possible to cancel my ticket?

All tickets are nonrefundable and nontransferable. Tickets cannot be applied towards future Walker Stalker Conventions.

VIP LEVELS

Do Regular VIPs include Photo Ops or Autographs?

No, Regular VIPs are like a fast pass and are limited in the number available. Photo Ops and autographs may be purchased separately.

How can I upgrade my current ticket?

With Growtix, its easy to upgrade to a VIP, Gold, or Platinum Pass. Simply go to your Confirmation Page, which can be accessed from your original Confirmation Email, and click the green Upgrade button. Select the Pass you would like to upgrade to, confirm the changes, and pay the difference in price. No need to email our customer service team, the process is fully automated!

Remember, upgrades are only available for tickets purchased directly from Growtix, NOT third parties (Groupon, Living Social, etc.) or other attendees.

AUTOGRAPHS, PHOTO OPS & SELFIES

When and how are Autographs sold?

Generally, Autographs are purchased in person at each guest’s booth. Autographs are cash only, with prices set by each guest’s agent the weekend of our convention.

A selection of 8X10 photographs will be provided. Alternatively, you may bring an object for the actor to sign at their discretion.

Prices charged are per signature and range between 20-90 dollars.

For a limited number of high demand actors, lines may be cut off based on how many people the actor can sign for in a single day, and their autographs may be sold in advance of the event and a pre-purchased ticket will be required to enter the line.  In rare cases, lines are limited by ticket level due to the guest having limited time to sign autographs. Some actors allow free meet and greets while others require the purchase of an autograph in order to meet them.  That is entirely up to each actor and their management.

Are there scheduled times for Autographs?

Our guests sign any time they aren’t in Photo Ops, panels, or enjoying lunch. Each guest will have a detailed schedule posted at their table as well. Due to longer lines, we recommend visiting more in-demand actors earlier in the day.

What are Pre-Sale Autographs?

For a limited number of high-demand actors, lines may be cut off based on how many people the actor can sign for in a single day. Additionally, a high-demand actor’s Autographs may be sold in advance of the event, and a Pre-Sale Autograph Ticket will be required to enter the line.

Can I bring a replica bat or katana to be signed, or for cosplay?

All weapons or replicas must be made of plastic, resin, or foam. No real wood or metal bats or katanas will be allowed inside the venue. Please see our Code of Conduct section for more details.

How do panels, photo ops, and autographs for Andrew Lincoln work?

When Andrew is able to join us (typically at our Atlanta & London shows, though no guest is official until we formally announce them), 100% of the proceeds from any autographs, photo ops, or panels are donated to charity.

Because we want Andrew’s experience to continue to be stress-free and relaxing, we pre-sell most opportunities to interact with him and limit the number sold to make his day more manageable.

What is a Photo Op?

Photo ops are professionally taken photos and include an 8×10 print out of your photo. You can purchase additional print outs or digital downloads from our photo op provider.

Photo ops are taken at scheduled times and are subject to change. Please visit Celeb Photo Op’s website and review their FAQs. Questions regarding photo ops should be directed to info@celebphotoops.com

How many people can be in each Photo Op?

One Photo Op can have up to 2 adult attendees and 3 children attendees (16 and under) in it.

Can I take Selfies or Table Photos with the celebrities?

Some guests offer Selfies for purchase at their tables. The policy and price is set by each agent the weekend of the convention.

Can I give letters or gifts to the celebrities?

You may bring a small present or letter to a guest’s autograph booth. Gifts will NOT be accepted in the photo ops area due to limited space.