Will Call, or the Box Office, is where all guests including VIPs of all levels must exchange their printed purchase confirmation for a badge or wristband granting convention admission. For information all Will Call hours and locations, visit your city’s schedule page.

Your ticket will NOT be mailed to you. A purchase confirmation will be emailed to you; please bring it to Will Call at the event.

All tickets are nonrefundable and nontransferable. Tickets cannot be applied towards future Walker Stalker Conventions.

Overseas, ALL children under 10 years of age require a Children’s Ticket*, while all children OVER 10 require a ticket at the same level as their parent.

*If you have a Platinum ticket and want your child to be able to skip lines with you, sit in the front rows at panels and eat lunch in the green room, they will also need a Platinum VIP ticket.

Yes! However, a printed order confirmation can mean shorter wait times.

Yes, just bring an order confirmation for all the tickets you plan to pick up (multiple tickets may be included in a single order confirmation if purchased together). No ID required.

General Admission includes admission to our event, general Q&A panels, and the opportunity to visit vendors and artists. They do not include autographs or photo ops with the guests. Autographs and photo ops with guests CAN be purchased separately by attendees of any badge level.

Absolutely! Please visit https://walkerstalkercon.com/disability-accessibility-faq/ to learn more

To upgrade your tickets to a higher level, simply purchase your new preferred level when it becomes available on our website, and email us at [email protected] within 30 days. We will then refund the lesser-valued pass. Remember, both tickets MUST have been purchased from us, NOT third parties (Groupon, Living Social, etc.) or other attendees.

They will be selected at the event. When you pick up your badge you will also be given your autograph and photo op vouchers. These vouchers work like cash; you simply bring them to the celebrity’s table or photo op line and turn them in. You can select any solo photo op (duo and group photos are NOT included in ANY pass), even if it has previously sold out.

No, Regular VIPs are like a fast pass and are limited in the number available. Photo Ops and autographs may be purchased separately.

Generally, Autographs are purchased in person at each guest’s booth. Autographs are cash only, with prices set by each guest’s agent the weekend of our convention.

A selection of 8X10 photographs will be provided. Alternatively, you may bring an object for the actor to sign at their discretion.

Prices charged are per signature and range between 15-68 pounds.

For a limited number of high-demand actors, lines may be cut off based on how many people the actor can sign for in a single day, and their autographs may be sold in advance of the event and a pre-purchased ticket will be required to enter the line.

Our guests sign any time they aren’t in photo ops, panels, or enjoying lunch. Each guest will have a detailed schedule posted at their table as well. Due to longer lines, we recommend visiting more in-demand actors earlier in the day.

Photo ops are professionally taken photos and include an 8×10 print out of your photo. You can purchase additional print outs or digital downloads from our photo op provider.

Photo ops are taken at scheduled times and are subject to change. Please visit Celeb Photo Op’s website and review their FAQs. Questions regarding photo ops should be directed to [email protected]

Some guests offer selfies for purchase at their tables. The policy and price is set by each agent the weekend of the convention.

All weapons or replicas must be made of plastic, resin, or foam. No real wood or metal bats or katanas will be allowed inside the venue. Please see our Code of Conduct section for more details.

For a limited number of high-demand actors, lines may be cut off based on how many people the actor can sign for in a single day, and their autographs may be sold in advance of the event and a pre-purchased ticket will be required to enter the line.

You may bring a small present or letter to a guest’s autograph booth. Gifts will NOT be accepted in the photo ops area due to limited space.

One photo op can have up to 2 adult attendees and 3 children attendees (16 and under) in it.

When Andrew is able to join us (typically at our Atlanta & London shows, though no guest is official until we formally announce them), 100% of the proceeds from any autographs, photo ops, or panels are donated to charity.

Because we want Andrew’s experience to continue to be stress-free and relaxing, we pre-sell most opportunities to interact with him and limit the number sold to make his day more manageable.

We have a zero tolerance policy for harassment of any kind, including but not limited to: stalking, intimidation, offensive verbal comments, physical assault, battery, harassing or unwanted photography or recording, continuous disruption of panels or other events, bathroom policing, inappropriate physical contact, and unwelcome physical attention.

We reserve the right to remove any person from the event at any time. If someone’s behavior makes you uncomfortable, please locate a staff member or visit our customer service desk to report an incident.

No fake guns of any kind or design will be allowed inside the venue. All other cosplay weapons must be made of plastic, resin, or foam. Crossbows must be unstrung.

If your cosplay weapon does not meet our guidelines, you may return it to your vehicle.

Additionally, whether you are a member of the general public or a member of the cosplay community, please remember that “Cosplay Is Not Consent,” and familiarize yourself with our Anti-Harassment Policy.

Walker Stalker Con has a zero tolerance policy for real weaponry. Real weapons of any kind are expressly forbidden on the premises. This includes all firearms and airsoft guns.

Any person found to be carrying a weapon of any kind will have their ticket for the event revoked and to be removed from the event space.

Handbags, totes, & messenger bags may not exceed 40cm x 50cm. No duffle bags, non-clear backpacks, or suitcases of any size will be permitted. Clear bags of any size (including backpacks) are permitted. Diaper & medical equipment bags that exceed these dimensions are generally allowed but may be searched and in rare circumstances may be prohibited at the discretion of security. We ask for your patience entering the hall.